Merge pull request #1600 from AdobeDocs/on-prem-concepts

Add merchant responsibilities to on-premises installation overview

Author: jeff-matthews

help/installation/overview.md

@@ -8,14 +8,31 @@ exl-id: a9f5b241-d05d-462c-8c7f-479a264c988f
 
 This page provides an overview of installing Adobe Commerce on your own infrastructure. The installation process involves setting up your server environment, obtaining the necessary software and credentials, and running the installation command.
 
-You can install the Adobe Commerce software in approximately 30 to 60 minutes. However, the time required to set up your server environment before installation varies based on your experience and the technologies that you select.
+You can install the Adobe Commerce on-premises software in approximately 30 to 60 minutes. However, the time required to set up your server environment before installation varies based on your experience and the technologies that you select.
 
 >[!TIP]
 >
 >You should have intermediate technical knowledge and server access to proceed successfully.
 
 The installation creates a fully functional Adobe Commerce store with both a [customer-facing storefront](https://experienceleague.adobe.com/en/docs/commerce-admin/start/storefront/storefront) and an [administrative panel](https://experienceleague.adobe.com/en/docs/commerce-admin/start/admin/admin). You must have your database credentials, domain information, and authentication keys ready before beginning the process.
 
+## Merchant responsibilities
+
+With Adobe Commerce on-premises, you host and manage your own infrastructure, including servers, hosting environments, and system maintenance. Adobe provides support specifically for the core Commerce application, including:
+
+- Access to product updates and fixes
+- Security patches to address vulnerabilities
+- Comprehensive documentation to assist you with managing and optimizing your self-hosted solution
+
+You have full control over your environment, allowing for greater customization and flexibility, but you are responsible for ensuring the infrastructure's performance, security, and scalability. For example, you are responsible for the following:
+
+- The design, implementation, configuration, maintenance, troubleshooting and performance testing of all Adobe Commerce on premises systems.
+  - Servers, operating system, databases, [!DNL PHP], search, caching, full page cache, and content delivery network. Common themes may include (but not limited to) [!DNL Nginx/Apache], [!DNL PHP], [!DNL MySQL/MariaDB], [!DNL Redis], [!DNL Elasticsearch/OpenSearch], [!DNL RabbitMQ], [!DNL Varnish], [!DNL DNS], [!DNL SSL/TLS certificates], and any [!DNL CDN] used.
+- Capacity planning, auto scaling, clustering, backups, disaster recovery
+- All product and customer data, design, configuration and setup, application and database upkeep, code deployment, version upgrades, and patch application
+- Monitoring & alerting via APM/logging/alerting (for example, [!DNL New Relic], [!DNL Datadog], [!DNL ELK])
+- Security patching for operating system, [!DNL PHP], database, middleware hardening and updates
+
 ## Workflow
 
 The following diagram illustrates the main steps involved in installing Adobe Commerce for on-premises environments: