Custom ringtone didn't play on iOS and in Android ringtone sound didn't play loud.

[parthbhensdadiya7]

iOS: The custom ringtone does not play at all when an incoming call is received. The default system sound is used instead.
Android: The custom ringtone plays, but the volume is significantly lower than expected, even when the device volume is set to maximum.

Environment:

Package version: connectycube_flutter_call_kit: ^2.7.0
Flutter version: 3.29.0
Device models and OS versions:
iPhone 11 (iOS 18.0.1)

Set a 30-second custom ringtone (.caf format for iOS, same name used on Android).

[CubeRomanMagellan]

Hello, @parthbhensdadiya7. Please have a look at similar issue and pay attention to path where custom ringtone is placed.
For Android it's app_name/android/app/src/main/res/raw/custom_ringtone.mp3 and for iOS path should be Resources/ringtones/custom_ringtone.caf

[parthbhensdadiya7]

@CubeRomanMagellan , I've used the same path: `=Resources/ringtones/custom_ringtone.caf, but instead of playing the custom ringtone, the default ringtone plays. I also tested this in the demo app, and the default ringtone also plays there.

[parthbhensdadiya7]

@CubeRomanMagellan, Is there any update on this?

[CubeRomanMagellan]

Checked on p2p sample sound is working and the same loud as default. BTW, the volume can be related to the original volume of the file. Also, before set new ringtone recommends totally uninstall application.

[parthbhensdadiya7]

Okay @CubeRomanMagellan, I'll check this again and let you know if it's working.