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Enhance service providers documentation with new columns
Updated service providers documentation to include additional details on personal data and location for each service provider. Rearranged entries for better clarity.
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‎legal/service-providers.md‎

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<h1 class="page-header">Service Providers</h1>
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<p>
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<strong>Last Updated: </strong>Sep 18, 2024
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<strong>Last Updated: </strong>Nov 17, 2025
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</p>
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Hangfire OÜ uses services from the following service providers, to provide documentation hosting services. This document supplements our <a href="/legal/privacy-policy.html">Privacy Policy</a> and may be separately updated on a periodic basis. A service provider is a third party data processor who has or potentially will have access to or will process personal data.
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<table>
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<thead>
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<tr>
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<th style="width: 20%;">Name</th>
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<th>Purpose of processing</th>
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</tr>
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</thead>
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<tbody>
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<tr>
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<th>FastSpring</th>
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<td>Process all incoming payments. FastSpring acts as a Merchant of Record and is responsible for paying all required VAT, GST, or Sales Tax.</td>
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</tr>
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<tr>
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<th>Google Workspace</th>
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<td>Internal bookkeeping and all customer communications, including pre-sales, technical support, and maintenance.</td>
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</tr>
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<tr>
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<th>Help Scout</th>
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<td>Internal help desk software for customer communications, including pre-sales, technical support, and maintenance.</td>
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</tr>
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<tr>
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<th>Plausible Analytics</th>
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<td>Privacy-focused cookieless web analytics for our websites.</td>
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</tr>
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<tr>
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<th>Microsoft Azure</th>
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<td>Hosting for our websites, including <a href="https://www.hangfire.io">https://www.hangfire.io</a> and <a href="https://nuget.hangfire.io">https://nuget.hangfire.io</a>.</td>
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</tr>
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<tr>
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<th>Discourse by CDCK</th>
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<td>Hosting for our community forums at <a href="https://discuss.hangfire.io">https://discuss.hangfire.io</a>.</td>
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</tr>
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<tr>
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<th>Campaign Monitor</th>
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<td>Storage and processing of mailing lists for informational newsletters.</td>
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</tr>
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<tr>
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<th>Disqus</th>
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<td>Provides widgets for user-to-user commenting on our websites.</td>
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</tr>
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<tr>
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<th>GitHub</th>
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<td>Development and Git repository hosting for our products.</td>
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</tr>
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<tr>
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<th>AppVeyor</th>
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<td>Continuous integration and deployment of our products.</td>
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</tr>
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<tr>
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<th>DocuSign</th>
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<td>Electronically signing for documents when necessary.</td>
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</tr>
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<tr>
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<th>SonarCloud</th>
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<td>Automatic code analysis for our public and private projects.</td>
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</tr>
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</tbody>
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<thead>
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<tr>
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<th style="width: 20%;">Name</th>
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<th>Purpose of Processing</th>
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<th>Personal Data</th>
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<th>Location</th>
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</tr>
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</thead>
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<tbody>
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<tr>
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<th>FastSpring</th>
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<td>Process all incoming payments. FastSpring acts as the Merchant of Record and is responsible for paying all required VAT, GST, or Sales Tax.</td>
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<td>
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<p>Billing contact data:</p>
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<ul>
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<li>First and last name</li>
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<li>Email address</li>
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<li>Company name</li>
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<li>Unique user code</li>
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</ul>
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</td>
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<td>United States</td>
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</tr>
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<tr>
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<th>Google Workspace</th>
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<td>Internal bookkeeping and all customer communications, including pre-sales, technical support, and maintenance.</td>
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<td>
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<p>Technical and billing contact data, for example:</p>
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<ul>
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<li>Full name</li>
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<li>Email address</li>
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<li>Company name</li>
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</ul>
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<p>Any other contact person provide to us in connection with the support matter.</p>
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</td>
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<td>Europe</td>
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</tr>
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<tr>
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<th>Help Scout</th>
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<td>Internal help desk software for customer communications, including pre-sales, technical support, and maintenance.</td>
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<td>Same as above</td>
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<td>United States</td>
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</tr>
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<tr>
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<th>Plausible Analytics</th>
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<td>Privacy-focused cookieless web analytics for our websites.</td>
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<td>
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<p>Connection information:</p>
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<ul>
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<li>IP address</li>
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<li>User agent</li>
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<li>Country</li>
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</ul>
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</td>
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<td>Europe</td>
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</tr>
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<tr>
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<th>Microsoft Azure</th>
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<td>Hosting for our websites, including <a href="https://www.hangfire.io">https://www.hangfire.io</a> and <a href="https://nuget.hangfire.io">https://nuget.hangfire.io</a> and CDN services.</td>
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<td>Same as above</td>
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<td>Globally</td>
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</tr>
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<tr>
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<th>Campaign Monitor</th>
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<td>Storage and processing of mailing lists for informational newsletters.</td>
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<td>
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<p>Newsletter subscriber information:</p>
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<ul>
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<li>Full name</li>
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<li>Email address</li>
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</ul>
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</td>
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<td>United States</td>
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</tr>
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<tr>
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<th>Discourse by CDCK</th>
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<td>Hosting for our community forums at <a href="https://discuss.hangfire.io">https://discuss.hangfire.io</a>.</td>
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<td>
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<p>Profile information, for example:</p>
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<ul>
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<li>Username</li>
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<li>Full name</li>
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<li>Email address</li>
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</ul>
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</td>
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<td>Europe</td>
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</tr>
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<tr>
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<th>Disqus</th>
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<td>Provides widgets for user-to-user commenting on our websites.</td>
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<td>Same as above</td>
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<td>United States</td>
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</tr>
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<tr>
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<th>GitHub</th>
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<td>Development and Git repository hosting for our products.</td>
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<td>
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<p>Public GitHub profile information, for example:</p>
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<ul>
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<li>Username</li>
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<li>Full name</li>
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<li>Email address</li>
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</ul>
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</td>
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<td>United States</td>
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</tr>
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<tr>
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<th>AppVeyor</th>
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<td>Continuous integration and deployment of our products.</td>
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<td>Same as above</td>
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<td>Canada</td>
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</tr>
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<tr>
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<th>SonarCloud</th>
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<td>Automatic code analysis for our public and private projects.</td>
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<td>Same as above</td>
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<td>Germany</td>
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</tr>
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<tr>
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<th>DocuSign</th>
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<td>Electronically signing for documents when necessary.</td>
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<td>
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<p>Signatory details, for example:</p>
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<ul>
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<li>Full Name</li>
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<li>Email address</li>
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<li>Company and role</li>
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<li>Signing location</li>
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</ul>
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</td>
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<td>United States</td>
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</tr>
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</tbody>
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</table>
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## Updates
@@ -83,14 +160,24 @@ Hangfire OÜ uses services from the following service providers, to provide docu
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</tr>
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</thead>
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<tbody>
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<tr>
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<td>Sep 18, 2024</td>
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<td>
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<ul>
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<li>Removed <i>Read the Docs</i> service, as we moved everything to Microsoft Azure.</li>
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<li>Added <i>SonarCloud</i> vendor for automatic code analysis.</li>
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</ul>
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</td>
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</tr>
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<tr>
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<td>Nov 17, 2025</td>
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<td>
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<ul>
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<li>Added "Personal Data" column and corresponding data for each entry.</li>
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<li>Added "Location" column and corresponding data for each entry.</li>
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<li>Rearranged entries for clarity.</li>
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</ul>
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</td>
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</tr>
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<tr>
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<td>Sep 18, 2024</td>
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<td>
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<ul>
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<li>Removed <i>Read the Docs</i> service, as we moved everything to Microsoft Azure.</li>
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<li>Added <i>SonarCloud</i> vendor for automatic code analysis.</li>
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</ul>
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</td>
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</tr>
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</tbody>
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</table>

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