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docs/7. Observability/7.2. Alerting.md

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@@ -9,6 +9,7 @@ description: Understand the critical role of alerting in AI/ML monitoring, learn
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[AI/ML Alerting](https://www.datadoghq.com/solutions/machine-learning/) is the practice of automatically notifying stakeholders when a production machine learning model's performance or behavior deviates from established norms. It functions as an early warning system, transforming monitoring data into actionable notifications.
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An effective alerting strategy is built on three pillars:
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- **Defining Triggers**: Establishing precise conditions that signal a potential issue, such as a sudden drop in accuracy or a significant shift in input data.
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- **Routing Notifications**: Ensuring the right individuals or teams are notified based on the alert's nature and severity.
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- **Choosing Channels**: Selecting the most effective communication tools (e.g., Slack, email, PagerDuty) to deliver the alert.
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Alerting is non-negotiable for maintaining the reliability and performance of production AI/ML models. It moves teams from a reactive to a proactive stance on model maintenance.
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Key benefits include:
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1. **Immediate Issue Detection**: Alerts drastically reduce the mean time to detection (MTTD), allowing teams to address problems before they impact users or business outcomes.
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2. **Proactive Maintenance**: By catching issues like model drift or performance degradation early, alerts trigger necessary interventions like model retraining or system adjustments, preventing larger failures.
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3. **Data-Driven Decisions**: Alerts provide concrete evidence to justify actions such as model rollbacks, hyperparameter tuning, or infrastructure scaling.
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Alert triggers must be carefully selected to be meaningful and actionable. Overly sensitive triggers lead to alert fatigue, while insensitive ones defeat the purpose of monitoring.
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Common and effective alert conditions include:
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- **Performance Degradation**: A statistically significant drop in a key evaluation metric (e.g., F1-score, MAE, AUC) below a predefined threshold.
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- **Data and Concept Drift**: A significant statistical divergence (e.g., detected by a Kolmogorov-Smirnov test) between the production data distribution and the training data distribution.
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- **Prediction Anomalies**: The model generates a high rate of outlier predictions or fills a particular prediction class with unusually high or low frequency.
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Setting the right threshold is a balance between sensitivity and practicality. A threshold that is too tight will generate constant noise, while one that is too loose may miss critical incidents.
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Consider these approaches:
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- **Static Thresholds**: A fixed value based on business requirements or historical performance (e.g., "alert if accuracy drops below 90%"). This is simple to implement but can be rigid.
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- **Dynamic Thresholds**: Thresholds that adapt based on historical patterns, such as a moving average or seasonality (e.g., "alert if prediction latency is 3 standard deviations above the weekly average"). This method is more resilient to normal fluctuations.
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- **Canary-Based Thresholds**: When deploying a new model version, alert if its performance is significantly worse than the currently stable production version.

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