Deprecate note for twilio integration

Update Integrate-TwilioFlex-with-CI.md

Author: lavanyakr01

ce/sales/Integrate-TwilioFlex-with-CI.md

@@ -12,6 +12,9 @@ ms.reviewer: lavanyakr
 
 # Integrate Twilio Flex with Dynamics 365 conversation intelligence (preview)
 
+> [!NOTE]
+> This integration is currently in preview and is planned for deprecation soon. We are actively evaluating alternative options. No immediate action is required at this time.
+
 [!INCLUDE [preview-banner](~/../shared-content/shared/preview-includes/preview-banner.md)]
 
 This integration lets your sellers make and receive Twilio Flex calls from Dynamics 365 and get real-time transcriptions during the call and AI-generated call insights after the call.
@@ -263,4 +266,4 @@ Once you answer the call and start recording, navigate to the **Transcript** tab
 
 ## Related information
 
-[View and understand the call summary page](view-and-understand-call-summary-sales-app.md)
+[View and understand the call summary page](view-and-understand-call-summary-sales-app.md)