Hello,
I am experiencing an issue with the tasks in an action plan. I created a template with 10 tasks configured with dependencies between them and assigned it to 10 accounts.
The problem is that when I complete a task, the next one does not trigger as expected. I identified that the template seems to be associated only with the first account where the plan was executed. For example, when I complete a task in the Gene Point account, the dependent tasks are triggered, but they run across all accounts.
As a result, in the other accounts, completing a task does not trigger the next one, since the dependencies appear to be tied to the Gene Point account.
Could you please advise me on how to resolve this behavior?




