[Possible Bug] Invalid or Expired Session,

[cosminbegu]

Hi All,

I have install libredesk fresh on ubuntu 22.04 and when I'm logged, I keep having this alert "Invalid or Expired session"

Does anyone is having the same issue?

If I'm trying to add an inbox "CSRF token mismatch"

[abhinavxd]

Hm, that shouldn’t happen. Is this a Docker installation or a binary?
Make sure Redis is running and configured correctly, as sessions are managed in Redis.

If you’ve already done this, try clearing your cookies.

[cosminbegu]

Hi @abhinavxd this is docker, I have followed the instructions https://docs.libredesk.io/getting-started/installation

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
c3610acd20f2 libredesk/libredesk:latest "sh -c './libredesk …" 9 minutes ago Up 9 minutes 0.0.0.0:9000->9000/tcp, [::]:9000->9000/tcp libredesk_app
54217ff4a088 redis:7-alpine "docker-entrypoint.s…" 9 minutes ago Up 9 minutes 127.0.0.1:6379->6379/tcp libredesk_redis
c41f742df7c4 postgres:17-alpine "docker-entrypoint.s…" 9 minutes ago Up 9 minutes (healthy) 127.0.0.1:5432->5432/tcp libredesk_db

[abhinavxd]

The cookies are not being set correctly in browser.

In your config.toml, set

disable_secure_cookies = true

And restart your containers that should do it.

[cosminbegu]

@abhinavxd that did the trick, working fine now, but how long it takes to fetches the emails? I have confirmed new email boxes, I have been sending some emails, but not receiving them, in the panel is set to 5 min, but nothing happens after 5 min.

[abhinavxd]

The scan duration is configurable in the Inbox IMAP settings. If there are any errors in the logs, it's likely due to incorrect configuration.

[cosminbegu]

@abhinavxd how can I check the logs??

[cosminbegu]

timestamp=2025-09-17T18:38:30.787Z level=error message="error searching emails" caller=/home/runner/work/libredesk/libredesk/internal/inbox/channel/email/imap.go:56 sc=email_inbox error="error logging in to the IMAP server: unexpected EOF"
timestamp=2025-09-17T18:38:30.787Z level=info message="email search complete" caller=/home/runner/work/libredesk/libredesk/internal/inbox/channel/email/imap.go:58 sc=email_inbox mailbox=INBOX inbox_id=1

[cosminbegu]

Ignore me, I have reconfigured the email box and works now.
thank you for all of the help.