When using a Macbook Pro with an external display connected, it cannot be unlocked with a password.

[8pKP]

Steps To Reproduce

1. Connect to an external monitor and close the screen.
2. Open the Bitwarden macOS client.

Expected Result

unlock with password

Actual Result

no input box, no unlock button

Screenshots or Videos

Additional Context

No response

Operating System

macOS

Operating System Version

26.0.1 (25A362)

Installation method

Mac App Store

Build Version

2025.10.0 (48758)

Issue Tracking Info

• I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-27580
Link (for internal use): https://bitwarden.atlassian.net/browse/PM-27580

[quexten]

@8pKP Do you have biometric unlock enabled in the desktop app?

[8pKP]

@8pKP Do you have biometric unlock enabled in the desktop app?

Yes

[quexten]

Thank you. One more question, do you have an account without a master password by chance? (I.e have an organization account that you log into via SSO), or do you also have a master password?

[8pKP]

Thank you. One more question, do you have an account without a master password by chance? (I.e have an organization account that you log into via SSO), or do you also have a master password?

self-hosted backend using https://github.com/dani-garcia/vaultwarden, and account with master password