Research mode and RF data acquisition not available

[AliKafaei]

Hi,
We noticed that after the update we cannot have access to the research mode and RF data acquisition anymore (The icons are not available).

[julien-l]

This sounds like a licensing issue, please contact Clarius Support https://support.clarius.com/ with your probes serial numbers and they will investigate.

Also, which Clarius app version did you update from? And which version do you have now?

Thanks

[AliKafaei]

Hi,
This is the version of teh app that we used and found that there is no research mode.

[julien-l]

Hi, we need to probe's serial number or your user email address to check the licenses. You can send those identifiers to our support team, mention this GitHub issue as well.

[AliKafaei]

We have already contacted and submitted a ticket.