🦉 Updates from OwlBot post-processor

See https://github.com/googleapis/repo-automation-bots/blob/main/packages/owl-bot/README.md

Author: gcf-owl-bot[bot]

.github/ISSUE_TEMPLATE/processs_request.md

@@ -1,5 +1,5 @@
 ---
 name: Process Request
-about: Submit a process request to the library. Process requests are any requests related to library infrastructure, including CI/CD, publishing, releasing, broken links.
+about: Submit a process request to the library. Process requests are any requests related to library infrastructure, including CI/CD, publishing, releasing, etc. This issue template should primarily used by internal members.
 
----
+---