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Description
In Mautic 5 we are fundamentally changing the way in which transactional emails work. See mautic/mautic#11786 for the background.
Current behaviour:
If a user has DNC set for the email channel, they will NOT receive any transactional emails. This is a problem as transactional emails relate to things which the user should be notified about even if they have opted out of emails - for example password reset, order updates etc.
New behaviour:
From Mautic 5, transactional emails will IGNORE the DNC setting and always be sent to the user.
This means we need to update the end-user documentation to make this abundantly clear.
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