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[Bug]: Subscription lines cannot be opened from the Sales line [Subscription Billing] #5286

@samra-singhammer

Description

@samra-singhammer

Describe the issue

When a Subscription Item is added to the sales line (Sales Order or Quote), and corresponding Sales Subscription Lines are created, the user cannot open subscription lines directly by clicking the Subscription Lines field on the sales line.

Instead of showing the related subscription lines, the system displays the following error message:

Image

Expected behavior

Clicking the Subscription Lines field on a sales line that includes a subscription item should open the related subscription lines page without an error message.

Steps to reproduce

Use case

The user creates a sales order that includes a subscription item linked to a subscription package. After creation, the user wants to inspect or modify the automatically generated subscription lines directly from the sales line.

Repro steps

  1. Create a new Sales Order (e.g., 101003).
  2. Add a Subscription Item with an assigned subscription package.
  3. Click on the Subscription Lines field on the sales line.
  4. The error message will be shown.

Actual result

The system throws an error, and the Subscription Lines page does not open.

Expected result

The Subscription Lines page should open and display all related lines for the selected sales line.

Additional context

Issue occurs only in BC27 environments.

I will provide a fix for a bug

  • I will provide a fix for a bug

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ApprovedThe issue is approvedFinanceGitHub request for Finance area

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