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Hey, @kavinmehta. Rowy does use custom claims in Firebase Auth to define and manage user roles, rather than relying solely on the /rowy/userManagement/users//roles document. You can add a new role to your workspace via the Workspace settings. Click on Invite User. Under the Roles section in the modal, click on Add new role. (Refer to the screenshot below)

Here's a link to our docs for more information on setting up custom roles: https://docs.rowy.io/how-to/roles.

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Answer selected by BeeBombshell
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