|
| 1 | +--- |
| 2 | +description: Guide for using the Dormakaba Ambiance Access Control System with Seam |
| 3 | +--- |
| 4 | + |
| 5 | +# Dormakaba Ambiance Access Control System |
| 6 | + |
| 7 | +*** |
| 8 | + |
| 9 | +## Overview |
| 10 | + |
| 11 | +Connect Dormakaba Ambiance to Seam to automate guest access with mobile keys, plastic cards, and Apple Wallet. Seam gives you one API to plug Ambiance into your PMS or hospitality platform. |
| 12 | + |
| 13 | +Seam handles the full guest key lifecycle. It issues mobile, card, or wallet keys automatically and expires them at checkout to keep access secure. |
| 14 | + |
| 15 | +When a reservation changes, Seam updates Ambiance in real time. Reservation updates flow straight to Ambiance, ensuring guests always get the key that matches their stay. |
| 16 | + |
| 17 | +{% hint style="info" %} |
| 18 | +**Before you begin** |
| 19 | + |
| 20 | +Follow the [Dormkaba Ambiance Setup Guide](dormakaba-ambiance-setup-guide.md) to configure your Ambiance system settings and connect it to Seam. |
| 21 | +{% endhint %} |
| 22 | + |
| 23 | +*** |
| 24 | + |
| 25 | +## Key Features |
| 26 | + |
| 27 | +* Automated access – Issue Bluetooth, card, or wallet-based keys without manual steps. |
| 28 | +* Secure credentials – Set keys to automatically expire after move-out or visit end. |
| 29 | +* Faster move-ins – Seam creates guest profiles and provisions credentials directly from your PMS. |
| 30 | +* Streamlined visitor access – Provide visitors with instant, temporary mobile keys that expire automatically. |
| 31 | +* Reduced overhead – Eliminate manual key management while improving the guest experience. |
| 32 | + |
| 33 | +*** |
| 34 | + |
| 35 | +## Supported Devices |
| 36 | + |
| 37 | +This integration supports all wireless locks and readers connected to the Dormakaba Ambiance system. |
| 38 | + |
| 39 | +*** |
| 40 | + |
| 41 | +## Related Features |
| 42 | + |
| 43 | +* [**Access Grants**](../../capability-guides/access-grants/reservation-access-grants.md) – The universal way to manage access in Seam. Integrate once, and your access model works consistently across all providers, including Dormakaba Ambiance. For advanced, low-level control, you can still work directly with the ACS API. |
| 44 | +* [**Mobile Keys**](../../capability-guides/mobile-access/) – Provision and revoke Bluetooth and wallet-based credentials directly from your PMS or app. |
| 45 | +* [**Instant Keys**](../../capability-guides/instant-keys/) - Instantly issue temporary mobile pass that is shareable via an email or text. |
| 46 | +* [**Plastic Card Encoding**](../../api/acs/encoders/encode_credential.md) – Encode and issue physical access cards using Seam’s card management API. |
| 47 | + |
| 48 | +*** |
| 49 | + |
| 50 | +## Connecting Dormakaba Ambiance to Seam |
| 51 | + |
| 52 | +To enable your users to [connect an Ambiance system through Connect Webviews](../../core-concepts/connect-webviews/customizing-connect-webviews.md#customize-the-brands-to-display-in-your-connect-webviews), include the Dormakaba Ambiance provider: |
| 53 | + |
| 54 | +```json |
| 55 | +{ |
| 56 | + "accepted_providers": ["dormakaba_ambiance"] |
| 57 | +} |
| 58 | +``` |
| 59 | + |
| 60 | +After the system admin completes the setup steps, they can enter their credentials into the Seam Connect form to complete the connection. |
| 61 | + |
| 62 | +[→ See: Dormakaba Ambiance Setup Guide](../lockly-locks/lockly-setup-guide.md) |
| 63 | + |
| 64 | +*** |
| 65 | + |
| 66 | +## Brand-Specific Restrictions |
| 67 | + |
| 68 | +Note the following restrictions on the Ambiance system: |
| 69 | + |
| 70 | +* Dormakaba Ambiance locks do not support remote web unlock. Unlock operations must occur through a mobile app or using a plastic card. |
| 71 | + |
| 72 | +*** |
| 73 | + |
| 74 | +## Next Steps |
| 75 | + |
| 76 | +<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>Connect your Dormakaba Ambiance system to Seam</strong></td><td>Follow the setup guide to prepare your Dormakaba Ambiance system and enable API access.</td><td><a href="dormakaba-ambiance-setup-guide.md">dormakaba-ambiance-setup-guide.md</a></td><td><a href="../../.gitbook/assets/image.png">image.png</a></td></tr><tr><td><strong>Order Ambiance Locks</strong></td><td>Find an installer for Ambiance products at your property.</td><td><a href="https://www.dormakaba.com/us-en/certified-installers">https://www.dormakaba.com/us-en/certified-installers</a></td><td><a href="../../.gitbook/assets/ambiance.png">ambiance.png</a></td></tr></tbody></table> |
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