update // dynamics 365 - sales deprecation

Author: tcorcor1

pages/dynamics365-sales-deprecations.txt

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 Removed or deprecated features in Dynamics 365 Sales
 
-  Article  01/09/2025  4 contributorsFeedbackIn this article
+  Article  01/31/2025  4 contributorsFeedbackIn this article
 
 The features that have been removed or deprecated in  Dynamics 365 Sales are listed in this article. For more information on other deprecations that impact all the Dynamics 365 customer engagement apps, see Important changes (deprecations) coming in Power Apps, Power Automate, and customer engagement apps.
 
 Important
 
 "Deprecated" means we intend to remove the feature or capability in a major future release. The feature or capability continues to work and is fully supported until it's officially removed. This deprecation notification might span a few years. After removal, the feature or capability will no longer work. We're notifying you now so that you have sufficient time to plan and update your code before the feature or capability is removed.
 
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+Exchange integration for relationship intelligence
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+Effective April 2025, the native Exchange integration for relationship intelligence is deprecated. If you want Dynamics 365 Sales to use emails and meetings from Exchange to generate insights, enable server-side synchronization for Exchange. Otherwise, insights are generated only using emails and data stored in Dynamics 365.
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 Copilot for email in side pane
 
 Effective January 2025 (app/solution version 9.2.24124.0010), composing and sending email using Copilot side pane isn't supported and is being removed in a phased manner. This effects the users who have enabled the email copilot preview. However, you can use the Copilot email assist feature to compose and send emails through the rich text editor.